Business Analysis Certificate BUS 8990
Introduction to Business Analysis (16 hours)
This course is designed to introduce participants to business analysis as a discipline. It will discuss the need for and creation of standards and best practices in business analysis. This course is designed to familiarize participants with the common tasks business analysts (BAs) perform during the life cycle of a project and the common skill sets a business analyst must master to perform these tasks successfully. Emphasis is placed on the tasks a BA performs during the strategy, initiation, planning, execution and closeout phases of IT projects and how those tasks support the entire project team including the project manager and solution designer.
Unit One: Business Analysis Core Concepts and Competencies
Unit Two: Business Analyst Roles in the Project Lifecycle
Unit Three: Standards and Best Practices in Enterprise Analysis
Requirements Planning, Elicitation and Communication (16 hours)
This course is intended to familiarize learners with the importance of strong planning efforts to the successful completion of a project. Planning activities include stakeholder identification, development of a communication plan and a plan to manage changes to requirements. Next, the course reviews the importance of eliciting requirements and the techniques and methods for gathering, documenting, and confirming the requirements across all stakeholders. Emphasis is place on the best practices related to each elicitation technique (i.e. brainstorming, interviewing, requirement workshop, etc.) and applications of each approach. Finally, techniques to ensure the solution value is maximized are reviewed. After a solution is implemented, indicators of solution results and improvement opportunities are considered.
Unit One: Planning Business Analysis
Unit Two: Elicitation Techniques
Unit Three: Communication Strategies and Tactics
Unit Four: Maximizing Solution Value
Requirements Analysis, Documentation and Management (16 hours)
This course is designed to provide the participant with the techniques used to ensure that solutions meet the identified business need and add to the success of the project implementation. Participants will review activities used to prioritize and document requirements through diagrams and models as well as obtain agreement from stakeholders with varying views. In addition, techniques to define assumptions and constraints prior to validation and verifying requirements are reviewed. Emphasis is placed on the best practices related to each documentation technique (i.e. use case, process flow, matrix, etc.) and the strengths and weaknesses of each approach.
Unit one: Translate and Communicate Requirements
Unit Two: Verify and Validate Requirements
Unit Three: Models and Diagrams
Unit Four: Requirements Management Basics and Best Practices